Reviews & Testimonials
EXCELLENT Based on 355 reviews Posted on Mark OlegTrustindex verifies that the original source of the review is Google. We have been RVing for over 8 years now dealing with many issues and people, many of the dealers say they pride themselves on honesty but few actually do what they say … ACE RV Sales do what they say, they provide quality product and service for affordable price. Ali is very helpful, doesn’t waste your time, understands customer needs and makes it happen.Posted on Rodger BakerTrustindex verifies that the original source of the review is Google. Ali and his team provide 5 star service for you and your RV. Highly recommend.Posted on Chris CanipeTrustindex verifies that the original source of the review is Google. Our service experience with Ace was excellent. They're professional, patient (we had a lot of requests and parts), prudent in identifying issues, accurate in their estimates, and their communication was stellar — using photos and videos when needed. We've also sold an RV through Ace and the process was just as smooth.Posted on April BrownTrustindex verifies that the original source of the review is Google. My husband and I had a Wonderful experience at ACE. Mr Ali is very knowledgeable and professional. We were new to the RV life and he held our hand throughout the process. We found the Staff to very friendly and helpful 😀 So, if you are in the market for Rentals or Purchasing stop by and check them out!! Shalom, The Brown'sPosted on Dirk WootenTrustindex verifies that the original source of the review is Google. THE BEST! HIGHLY RECOMMEND! Extremely knowledgeable. Great customer service. Good prices. Quality work. I've used Ace RV for repairs and maintenance twice for our 15 year old camping trailer. Ali is very transparent in everything he does. He sent before and after pictures/videos for everything his team worked on. He also shared recommendations on what makes sense to repair and what doesn't on an such old camper. Well worth my 1.5 hour round trip for the care they give!Posted on Brad TaylorTrustindex verifies that the original source of the review is Google. I recently purchased a 2023 Thor 30ft Four Winds from ACE RV Rentals, and I can't express enough how smooth the entire process was—from initial contact to financing and delivery. The team at ACE provided assistance every step of the way. The walk-through inspection was incredibly thorough, addressing all my questions and concerns. It was evident that ACE maintains their RVs to a very high standard, as demonstrated by the level of cleanliness and detailed maintenance records. While my experience with ACE was outstanding, I did encounter an unexpected issue during my Maryland State Inspection with Ford. To my surprise, I learned that the RV had failed inspection due to an exhaust system apparently being supported by a fiberglass strap, which didn't make sense to me. Ford wanted $2,300 to fix the issue. In shock, I reached out to ACE Rentals for advice, and their guidance was invaluable. After a late evening text to my salesman, Ali, for advice, he called me after hours to provide the information I needed, allowing me to resolve the issue the very next morning. The strap in question is the Max Protect Catstrap Kit—an essential protective measure for Ford E-450 vehicles that are often targeted due to their easily accessible catalytic converters. Amazingly, this strap is an optional item that is provided by Ford! Thanks to Ali’s knowledge and sage advice, the RV passed inspection with flying colors at no additional cost to me. This is just another example of the care ACE gives to their RVs and highlighting the fact that there are people just waiting to take advantage of you! In today's market, finding businesses that exemplify honesty, integrity, and high ethical standards is a rarity. While my experience with Ford was not ideal, I can confidently say that Ali at ACE RV Rentals exemplifies these qualities. If I could rate ACE higher than five stars, I absolutely would! Having spent 47 years promoting small business opportunities with the federal government, I’ve encountered all types of businesses, and I can honestly say that ACE exceeded all my expectations in the quality of their sales and service. They are a company to be trusted and one that puts customers first! They truly are unique in today’s marketplace! Thank you, ACE, for a job exceptionally done!Posted on MitchellTrustindex verifies that the original source of the review is Google. Best dealership experience everPosted on Bobby RichardTrustindex verifies that the original source of the review is Google. Purchased a RV from them sight unseen. Got a fantastic walk around. Worked with my bank, was patient. You couldn't ask for anything more from a place. Amazing to deal with! We now know where we're going to rent an RV when we come to the East CoastPosted on Rich ThornbergTrustindex verifies that the original source of the review is Google. I rented a 24’ class C RV from Ace RV for a weekend in mid-Sept 2024. This was my very first experience driving and staying in an RV and it was spectacular. I picked up the RV on Friday afternoon and immediately fell in love with the RV: despite being a 2021 model, the RV was immaculate, pristine. We drove to Shenandoah National Park and stayed at Matthew’s Arm campground for two nights - what a wonderful experience! The drive was easy, and everything in the RV worked perfectly. With moderate weather we didn’t the A/C, just kept the windows open. The only challenge we encountered was poor understanding how to heat the water for showers, dishes, etc. so we wasted water unnecessarily trying to heat the water and, because of that waste, ran out early. But that’s my fault. The rental for two nights was much more expensive than a hotel room would’ve been, but the experience was priceless. Now that I’ve had a short weekend learning experience, I’m looking forward to a longer trip in the spring!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Rental Customer Testimonials
We rented from Ace for a 17 day trip. The website and phone conversations gave us enough information to choose the right RV for our budget and travel plans. The unit was clean, ready on time, and the team was responsive during the trip when questions came up.
Damon B.
Just returned from a week long rental and had a great experience.
Peter M.
Our experience was excellent from start to finish. The RV was in strong condition, the walkthrough was clear, and the team was helpful and honest throughout the process.
Robert W.
My family and I took a large trip through the mountains and several states. Ace prepared us well, the RV was clean and maintained, and the service stood out.
Emily M.
We had a great holiday and the RV performed as described. The company was polite, helpful, and easy to work with from pickup to drop-off.
Robert T.
I had a good experience. The RV was in great condition, the briefing was helpful, and the deposit was returned promptly.
Gene V.
The rental process was smooth, the staff was friendly, and the RV was in great shape. My family had a good time.
Alan H.
Our experience with Ace was perfect. The team was professional, knowledgeable, and helpful. The pickup, tutorial, and support all stood out.
Francesca D.
I had a fantastic experience. The RV was spacious, clean, and easy to use once we got on the road. The team was friendly and helpful.
Aaron S.
Our Labor Day trip could not have gone better. The staff was thorough, professional, and easy to work with. We will return.
David M.
We had a wonderful first RV rental experience. The staff was patient, the RV was road-ready, and support during a minor issue was excellent.
Tom P.
Outstanding experience. The team took time to explain the vehicle and answer questions. The RV was clean and well maintained.
Gary B.
Everything was disclosed up front and the team was responsive while we were on the road. We highly recommend Ace RV Rental.
Alina R.
The RV was clean and prepared. The staff was kind, informative, and helpful even when questions came up during the trip.
Jon M.
I have rented from Ace more than once and both experiences were strong. Small issues were handled well and the service was better than other rental companies I have used.
Pat F.
Ali answered my questions, let me see the RV options, honored the quoted pricing, and refunded the deposit quickly. We would rent again.
Christine H.
Easy to work with, clear instructions, and available during the trip when questions came up. We would use them again.
Keith B.

